Privacy Policy

Privacy Policy and Use of Personal Data

By sharing the Privacy Policy for Addiction SRL we hope to help you understand how information can create new opportunities for you, our customer, as well as ensure that we respect requests to restrict and protect your personal information. We will comply with our Privacy Policy according to Dominican laws.

Aim

This Privacy and Use of Personal Data Policy expresses how we collect, use and disclose your personal information. By using the services of Addiction SRL, you are accepting the practices described here.

Information

It is reported that the personal data provided to Addiction Srl, due to the use of the online store services, are incorporated into the Customer Data Bank of Addiction, SRL. We collect and store the data you provide through our website, mobile applications or in our stores.

Information We Collect

When you use our services.

When you use any of Addiction SRL's services, whether by making a purchase in our online store, registering on our platform, posting a product review, engaging with us on our various social media platforms, applying for our credit card, participating in one of our surveys, sending your comments, questions, suggestions, ideas or interacting with us; In any of these ways, you provide us with personal information, such as your name, email address, physical address, zip code, telephone number, and credit card numbers. You may also include information you provide about other people, such as the name and address of gift recipients or the name and contact information of a person designated to receive your order.

This allows us to provide our services to you, process your transactions more efficiently, and ultimately provide you with higher caliber customer service. If you choose not to provide the requested information, we may not be able to provide you with the services, or certain features of those services may not work.

Information we receive from you by third parties

Other companies with which we do business may send us additional personal information (such as names, shipping addresses and email addresses, as well as other usage information) when we have news or product offers that may be of interest to you. interest, allowing us to update, expand and analyze our records and identify new clients. Social Media We engage with clients on various social media platforms such as Facebook, Twitter, Pinterest and Instagram. If you communicate with us through one of these platforms, we may contact you via direct message. Such communications are governed by this policy, as well as the policy of the applicable social media platform.

Purpose

Addiction SRL will use your personal data for the purposes of managing the products and/or services requested and/or contracted, including data processing, sending correspondence, granting products and/or services related to the use of the website www.addictionrd. com, which may be done through third parties.

To facilitate your purchases: this includes processing your order and payment, shipping the order, providing you with technical support, and/or communicating with you by email. For example, we will contact you by phone or email to inform you of the arrival of your order, to resolve any problems with your order, or to answer any questions you may have about your order. The legal basis for this processing of your information is the performance of our contract with you.

How We Share Your Information

Online advertising

We track your information across the different devices you use to access our online store. Our contracted service providers collect information about your visit to any of our stores, including our online store, as well as your interaction with our products and services. This data is used to personalize our advertisements which may be placed on other online pages that do not belong to us. Our service providers keep this information anonymous and do not share personal data with third parties except as necessary to provide this service.

Share between our entities

We share and combine information about you with our brands to provide greater security. We also share your information with our parent company, or other Addiction SRL companies, as necessary for specific purposes in the operation of our business. The legal basis for this processing is our legitimate interest in the security and efficient operation of our services.

To comply with our legal obligations, protect our rights and those of others

We share your information to prevent fraud or abuse of our services, to protect your rights and ours, and to comply with our legal obligations. We may be required to share personal information in response to a regulation, court order, or subpoena. Additionally, we may share information when we believe it is necessary to comply with the law. We may also share information to respond to a government request or when we believe clarification is necessary or appropriate to protect the rights, property and safety of Addiction SRL, our customers or others; to prevent damage or loss; or in connection with an investigation into suspected or actual criminal activity.

How long do we keep your information?

You can choose:

• Stop receiving marketing or promotional emails, direct mail, and telephone communications.
  • Update and correct your personal information.
  • Deactivate your account.
  • Request removal of content or personal information posted by you from our online store, online service, online application or mobile application.

In some cases, we may not be able to remove your content or personal information, in which case we will notify you if this is not possible and why. Please note: Even if we can anonymize you or make your content or information no longer visible, this does not guarantee a complete removal of your content or personal information from the internet, as third parties may retain image captures of the store in Addiction SRL line.

Customer Responsibility

Please note that whenever you share information in a publicly available area of ​​our online store, such as in a product review, others may be able to access that information. Additionally, remember that when you share information in any other communications with third parties, that information may be transmitted or made public by others. This means that anyone with access to such information can use it for any purpose, including sending unsolicited communications. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You are responsible for all activities that occur under your account or password. As a result, it is important that you protect against unauthorized access to your password and your computer. Be sure to log out when you finish using a computer that others can access.

Security of the information

We take our customers' personal information seriously, taking measures to protect this information against loss, misuse, alteration and unauthorized access. We use encryption technology when we receive and transfer your payment information on our websites. Privacy Policy Update Efforts to bring new services, ideas and partners to benefit our customers may make it necessary to modify our Privacy Policy. We will notify you of such changes, by posting a notice on our website or by other means, and will give you the opportunity to review the changes before they become effective.

Information About Your Location

Some of our websites and mobile applications may collect certain information, such as the type of mobile device you use or your specific location, to help you find one of our stores. To allow any application to identify your location, you must program this feature through your device settings, for example, using technologies such as Wi-Fi, GPS signals, cell tower location, or other technologies. Addiction SRL does not control your device settings.

Data Processing and Transfer

Likewise, you authorize Addiction SRL to process your personal data, which have been provided directly to www.addictionrd.com, those that could be found in sources accessible to the public or those that have been obtained from third parties; for purposes that involve the development of commercial actions, including carrying out market studies, preparing purchase profiles and financial evaluations, sending, directly or through third parties (via physical, electronic or telephone means) advertising, information, gifts , offers and/or promotions (personalized or general) of products and/or services of www.addictionrd.com .

For these purposes, you authorize Addicton SRL to assign, transfer or communicate your personal data to said companies and among them, for purposes identical to those indicated above.

If this authorization is not provided, Addiction SRL will not be able to carry out the activities described above. Addiction SRL will retain your personal information for the period necessary to fulfill the purposes described in this Policy and as long as your authorization is not revoked.

If you have any questions about our Privacy Policy, we will do our best to answer you. Here you can contact us:

Email:

Info@addictionrd.com

Address:

Addiction SRL

6th Street No. 21,
PO Box 10147
Santo Domingo Dominican Republic