Shipping and Delivery

Shipping Policies Addiction SRL

The standard shipping price to everything in Dominican Republic Goes from RD$100.00 to RD$450.00 depending on the client's location and in the US RD$600.00 as long as it does not exceed 1kg.

All purchase orders placed through the website will be delivered by parcel and courier companies other than Addiction SRL. We currently use Metro Pac, Caribe Pac, Buenvio, Vimenpac, Tarea, Expreso Vegano, Imposdom and any other that is convenient.

The delivery of the product will be made to the address indicated by the user in the account portal or to a different address provided by the user, which must be done at the time of confirming the order.

Delivery time in Santo Domingo will be 24 hours during Monday to Friday and 48 hours if you order weekends. Inside the country 48 hours Monday to Friday and 72 hours on weekends. If your order is going to USA It will be 21 to 30 business days , counted from when the full amount of the purchase has been received.

In the event that no one is there to receive the package at the address provided on the first visit, the package will be returned to us and the customer will have to cover the shipping cost again.

Product deliveries will be made only on business days and could take up to 5 business days in some cases.

If there is any disagreement, you must express it at that time and you must communicate it to customer service. info@addictionrd.com or via whatsapp 809-899-0509 /809-846-2100
All products will be packaged at no extra cost.
Within a maximum period of 48 hours following your online purchase, you will receive a WhatsApp message so you can track the product. This policy does not apply to long weekends, holidays, weekends and other non-working days.
Upon receiving the product at the indicated address, the user is obliged to review the product. In the event of any damage, the user must notify it within a period of 7 business days to the mail
info@addictionrd.com or to contact numbers provided on the web platform or https://addictionrd.com/policies/terms-of-service .

Was your order not complete or did you receive something incorrect? Please visit our https://addictionrd.com/pages/refunds-returns-policy

Any type of clarification, report or question regarding the shipping service, please write to: info@addictionrd.com

We believe that jewelry is more than a piece, it is a way of expressing ourselves that captures moments, memories and emotions.

We offer a unique shopping experience that combines inspiration, quality and solution with speed and security for your personal or gift purchases with just one click.
Mission

Provide a quality, fast and secure digital service for purchases of jewelry, accessories and gifts, guaranteeing on-time service as well as each of our pieces.

Vision

To be the number one Jewelry e-commerce in the Dominican Republic and the world, present on all digital platforms, occupying the first position in the minds of our current and potential customers when it comes to needing to make purchases of jewelry and accessories, both personal and personal. gifts.